Administrator (Marketing and Communications)

Communications & Marketing

• Be the central point of communication for the church.
• Carry out all administrative tasks as directed by the Operations Manager.
• Update the Church website.
• Manage digital marketing and branding.
• Manage social media channels including Instagram, Tik Tok and Facebook as required.
• Manage e-communication such as mail-chimp/other packages with an engaging weekly email to the church congregation.
• Manage external and volunteer video editing and design services and video uploads in a timely manner.
• Prepare engaging slides / notices video for Sunday services.
• Manage and maintain ChurchSuite, the tool for rotas, emails and team events.

Administration & Organisational

• Keep records of expenses by department.
• Assist with commercial contracts.
• First point of contact for IT issues, liaising with the IT company.
• Administer Banns of Marriage, Baptisms and all other Church of England and Diocesan returns
• Assist with Diocese audits and produce reports.
• Manage church databases and filing systems.
• Implement and maintain procedures/administrative systems.
• Manage the administration of risk assessments, corporate governance compliance requirements for GDPR, and Health & Safety to ensure ensure that the organisation is being run properly and complying with legislation and regulations.
• Administer CCLI and other licencing.
• Keep records of risk assessments.
• Liaising with staff, and suppliers.
• Responsible for the presentation of the notice boards, welcome table and communications material at the back of church.
• Coordinate Prayer Teams administration.
• Assist with Events and Projects.
• Assist the Site Manager with buildings and facilities administration.
• Responsible for the functional running of the office e.g. Provision of stationary, liaison with printer support, maintaining a tidy office.
• Assist the Church Wardens with Administration.

DBS administration

• Work with the Safeguarding Officer to keep records up-to-date of all volunteers including Basic and Enhanced disclosures and training records on the C of E website and locally to ensure everyone is up-to-date and checked, flagging risk to the Operations Manager and Safeguarding Officer.
• Reach out proactively to volunteers to obtain information.

PA to Vicar

• Ensuring any Sunday or course teaching materials available.
• Respond to emails on behalf of the Vicar maintaining confidentiality.

Walk-in, phone and reception

• Responsible for the front of house which will include responding to and distributing incoming calls, taking deliveries, and meeting visitors when in the church.

Other

• To carry out any reasonable task as required by your line manager in support of the operational and administrative requirements of ChristChurch.

Skills
• Digital Marketing skills including social media posting and marketing of events
• Website editing skills
• Organisational skills and the ability to multitask at speed
• Excellent communicator, aware of confidentiality and sensitivity Excellent problem-solving skills
• Ability to operate with discretion and to maintain differing levels of confidentiality
• Microsoft Excel, Word, Powerpoint and Outlook (Intermediate)
• 50WPM minimum keyboard skills
• Effective telephone, customer service and reception skills
• Ability to accept and demonstrate the Christian values and statement of faith of Christ Church Fulham
• Numerate
• Accurate in written and verbal communication in English
• The ability to be proactive and take the initiative
• Flexibility

Experience
• Marketing and communications experience in a busy environment
• Proven administrative and digital experience
• Proven organisational experience
• PA experience
• Supporting events and projects
• Proven track record of time management and prioritisation
• Digital marketing and branding experience (desirable)
• DBS administration (desirable)

Other:
You will be expected to consider ChristChurch Fulham as your home church, and to fully accept and lead others in line with the Christian values, beliefs and vision of the church as defined by the Vicar. You may be required to work on a Sunday.

This role is subject to a Basic check by the Disclosure and Barring Service (DBS). You must disclose any conviction unless exempt under the Rehabilitation of Offenders Act 1974 (Exceptions) Order.

ChristChurch Fulham operates a fair Policy for Ex-offenders and complies with the DBS code of practice. Further details are available upon request.

You must already have the right to work in the UK.